FAQ

If you are not sure of what you are buying and the quality of our mailing lists you can download a small sample of the data you require for a minimum cost or go to our sample data area. However, you must register with us to download a sample.

Contacts are priced at 20p per name for mailing and telemarketing plus an additional 10p per contact with an e-mail addresss. There is no minimum order.

For each contact you receive the name, job title, company name and the postal address with full postcode and phone number. The price is 20p per contact for postal address and telephone number or 30p with an e-mail address. If we have the company’s number of employees, website address and annual turnover, these details will be provided. Around 80% of the business lists have these details.

Data HQ have been researching building and developing B2B databases for more than five years, we are members of the Direct Marketing Association and adhere to their strict code of compliance. We ensure accuracy of our lists by calling every record once every eight weeks by our own team of researchers.  Our researchers check that the person is still in the post, their name is spelt correctly and that the company name, address, postcode and telephone number are correct. You can downlad a sample of a list by clicking the following link Sample Data Page

Yes, we screen our database against the CTPS register. If a company on our database has registered with the CTPS we don’t exclude it from the list but make it clear to you so you know that you should not be making a sales call to that number. You may, however, call the company to conduct research or check information. CTPS stands for Corporate Telephone Preference Service.

You will be able to download your list from the Download Area in a CSV format, this means that you can use it in common programs such as Excel or it can be easily converted into a .txt document and imported into virtually any database system.

No – sorry we do not provide our data on labels, it is quicker and easier for you to create your own labels, for instructions on how to mail merge and print labels using Microsoft Word please click here .

You will be able to download your data within a few minutes of completing your order and payment, our system will automatically notify you by e-mail when your data is ready to download.

As often as you wish for a twelve month period from the date of the purchase. We monitor the use of our lists by inserting a couple of seed records to the list, all phone calls and mailing activity is tracked by our user tracking response centre. Our data is sold for the use of your organization only and must not be sold or swapped to any other organisation.

If you order the updated list within 6 months of the date of the original purchase we will give you a 50% discount. Providing the selection criteria for the list remains the same.

Please call us on the phone number displayed on the site to do this.

Refunds are given on the records where the persons position and contact name are totally inaccurate, the records must be returned to us so that we can check the details, any inaccurate records must be returned to us within four weeks of the date of purchase. We only provide refunds for records where the individual is no longer working for the organisation or where he/she is not working within the capacity that we have stated.

Sorry but orders cannot be cancelled once the data has been sent to you. If you are unsure about what you are buying, please call us to discuss it beforehand.

If you wish to pay by any other method other than credit card please call us on 01277 355015 or e-mail to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it This e-mail address is being protected from spam bots, you need JavaScript enabled to view it between 9.00am and 5.30pm BST

Data HQ Ltd are experts in B2B database marketing. We have been established since March 2001, based in Ingatestone Essex the company employs 20 full time staff. The founding Director of the company is still actively involved in the day to day management and development of the business and is always available to talk to customers and provide advice.

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